Fraud Specialist
Kaukauna, WI Kaukauna, WI Full-time Full-time $60,000 - $70,000 a year $60,000 - $70,000 a year 6 days ago 6 days ago 6 days ago Job Title:
Fraud Specialist Department:
Fraud Reports To:
Chief Information Officer Job
Summary:
The Fraud Specialist is responsible for the protection of Credit Union assets, through the execution of effective fraud prevention programs.
Performs various activities; address, report and mitigate fraud.
Works closely with internal employees and external parties to address fraudulent activity.
Serves as a backup to the BSA Officer.
The hiring range for this position is $60,000 - $70,000 annually plus benefits.
Pay is commensurate with experience.
Essential Duties and
Responsibilities:
Focus on the prevention and recovery of fraudulent losses.
Monitor systems and reports for potential fraudulent activity, takes appropriate action and dispositions cases/alerts accordingly.
Analyzes trends and makes recommendations to minimize fraud exposure to members and the Credit Union.
Maintain a log of fraudulent activity, including but not limited to items presented via check, remote deposit capture, debit and credit cards.
Maintains fraud documents and support records.
Conduct investigations including interviews of members or related parties.
Reviews evidence and documents witness statements and any actions taken or to be taken.
Ensures that potential suspicious transactions or financial crimes are identified.
Research transactions causing a loss (fraudulent deposits, ATM transactions, debit/credit disputes, etc.
) to the credit union in an attempt to recover funds.
Documents and reports incidents to the BSA team to file Suspicious Activity Reports as needed.
Actively participates in fraud prevention awareness strategies and collaborates with internal and external parties (peers, law enforcement, community liaisons, etc.
) to identify new trends and associated risk mitigation techniques.
Assist members with fraudulent activity on their accounts in supporting documents and filing appropriate claims.
Collaborate with internal and external parties to monitor accounts.
Utilize fraud software to monitor accounts for suspicious activity or potential fraud, file police reports and other reports as needed.
Work with multiple departments within the credit union and outside contacts such as the bonding company, law enforcement agencies and members.
Responsible for complying with legal processes which include responding to subpoenas and appearing in court for testimony and depositions when required.
Assist with the review of system generated alerts concerning Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC) regulatory requirements.
Backup the BSA Officer as needed.
Respond to subpoena request and conducts account research to provide required documents.
Retain documentation of all subpoenas and materials submitted.
Review high risk member account transactions to detect suspicious activity.
Document the summary of investigative findings (e.
g.
, copies of statements/checks, media search results, results from internal system searches, etc.
) and prepare cases for review and approval by management.
Perform all duties in accordance with the credit union's service standards, operations policies, and procedures, and in compliance with applicable state and federal laws and regulations.
Identify reportable transactions and activities under the Bank Secrecy Act (BSA), its implementing regulations, and Unison's Anti-Money Laundering program.
Comply with requirements under Unison's Member (Customer) Identification Program (CIP), FinCEN 314a procedures, and OFAC regulations and sanction programs.
Abide by all policies, procedures, and protocols set forth in the departmental, Unison Credit Union Employee, operational and administrative policy manuals.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications:
Self-directed and self-motivated with the ability to work under minimal supervision.
Knowledge of banking and money movement concepts including but not limited to wire transfers, check-kiting, ACH payment fraud, debit and credit card fraud, money laundering and technological data breaches.
Proficient with Word and Excel Good oral and written communication skills.
Very good organizational, analytical, and problem-solving skills.
Demonstrated knowledge of criminal laws and procedures and financial regulations.
Committed to supporting mission, values, and vision of Unison Credit Union.
Education and
Experience:
Associates Degree or higher in business, criminal justice, or related field preferred.
Minimum of 3-5 years' experience handling financial institution fraud, collections, or financial crimes.
Working knowledge of the compliance risks associated with financial institutions as well as experience working with compliance programs.
Position Type/Expected Hours of Work:
Full time employment is approximately 40 hours/week.
Perform additional duties as assigned.
Schedule:
Monday - Friday - Typically 8:
30 a.
m.
to 5:
00 p.
m.
Benefits:
Health, Dental and Vision Insurance Life Insurance and Short & Long-Term Disability Voluntary Life and Dependent Life Insurance Retirement Plan - Generous Profit Sharing along with 401(k) and Roth options.
PTO/Vacation/Holiday Pay Employee Assistance Program Physical and Mental Demands:
While performing the duties of this job, the employee is regularly required to do data entry, stand/walk, bend/stoop/crouch, kneel/push/bend, talk and/or hear.
Prolonged sitting throughout the workday to accomplish tasks, occasional travel may be required.
Lift and/or carry equipment weighing up to 25 pounds.
Corrected vision in the normal range.
Hearing within normal range.
Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
May work additional work hours to accomplish tasks.
The employee must occasionally drive from his or her home office to different branches.
The employee is expected to work in stressful work situations.
The physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Working Environment:
Work is performed in an indoor office environment.
The noise level in the work environment is moderate.
Travel to different locations in a variety of weather conditions.
The work characteristics described here are representative of those individual encounters while performing the essential functions of this position.
Disclaimer:
The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Unison Credit Union retains the discretion to add duties or change the duties of this position at any time.
Equal Opportunity Employer Job Type:
Full-time Pay:
$60,000.
00 - $70,000.
00 per year
Benefits:
401(k) matching Disability insurance Employee assistance program Health savings account Paid time off Referral program Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Fraud Specialist Department:
Fraud Reports To:
Chief Information Officer Job
Summary:
The Fraud Specialist is responsible for the protection of Credit Union assets, through the execution of effective fraud prevention programs.
Performs various activities; address, report and mitigate fraud.
Works closely with internal employees and external parties to address fraudulent activity.
Serves as a backup to the BSA Officer.
The hiring range for this position is $60,000 - $70,000 annually plus benefits.
Pay is commensurate with experience.
Essential Duties and
Responsibilities:
Focus on the prevention and recovery of fraudulent losses.
Monitor systems and reports for potential fraudulent activity, takes appropriate action and dispositions cases/alerts accordingly.
Analyzes trends and makes recommendations to minimize fraud exposure to members and the Credit Union.
Maintain a log of fraudulent activity, including but not limited to items presented via check, remote deposit capture, debit and credit cards.
Maintains fraud documents and support records.
Conduct investigations including interviews of members or related parties.
Reviews evidence and documents witness statements and any actions taken or to be taken.
Ensures that potential suspicious transactions or financial crimes are identified.
Research transactions causing a loss (fraudulent deposits, ATM transactions, debit/credit disputes, etc.
) to the credit union in an attempt to recover funds.
Documents and reports incidents to the BSA team to file Suspicious Activity Reports as needed.
Actively participates in fraud prevention awareness strategies and collaborates with internal and external parties (peers, law enforcement, community liaisons, etc.
) to identify new trends and associated risk mitigation techniques.
Assist members with fraudulent activity on their accounts in supporting documents and filing appropriate claims.
Collaborate with internal and external parties to monitor accounts.
Utilize fraud software to monitor accounts for suspicious activity or potential fraud, file police reports and other reports as needed.
Work with multiple departments within the credit union and outside contacts such as the bonding company, law enforcement agencies and members.
Responsible for complying with legal processes which include responding to subpoenas and appearing in court for testimony and depositions when required.
Assist with the review of system generated alerts concerning Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC) regulatory requirements.
Backup the BSA Officer as needed.
Respond to subpoena request and conducts account research to provide required documents.
Retain documentation of all subpoenas and materials submitted.
Review high risk member account transactions to detect suspicious activity.
Document the summary of investigative findings (e.
g.
, copies of statements/checks, media search results, results from internal system searches, etc.
) and prepare cases for review and approval by management.
Perform all duties in accordance with the credit union's service standards, operations policies, and procedures, and in compliance with applicable state and federal laws and regulations.
Identify reportable transactions and activities under the Bank Secrecy Act (BSA), its implementing regulations, and Unison's Anti-Money Laundering program.
Comply with requirements under Unison's Member (Customer) Identification Program (CIP), FinCEN 314a procedures, and OFAC regulations and sanction programs.
Abide by all policies, procedures, and protocols set forth in the departmental, Unison Credit Union Employee, operational and administrative policy manuals.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications:
Self-directed and self-motivated with the ability to work under minimal supervision.
Knowledge of banking and money movement concepts including but not limited to wire transfers, check-kiting, ACH payment fraud, debit and credit card fraud, money laundering and technological data breaches.
Proficient with Word and Excel Good oral and written communication skills.
Very good organizational, analytical, and problem-solving skills.
Demonstrated knowledge of criminal laws and procedures and financial regulations.
Committed to supporting mission, values, and vision of Unison Credit Union.
Education and
Experience:
Associates Degree or higher in business, criminal justice, or related field preferred.
Minimum of 3-5 years' experience handling financial institution fraud, collections, or financial crimes.
Working knowledge of the compliance risks associated with financial institutions as well as experience working with compliance programs.
Position Type/Expected Hours of Work:
Full time employment is approximately 40 hours/week.
Perform additional duties as assigned.
Schedule:
Monday - Friday - Typically 8:
30 a.
m.
to 5:
00 p.
m.
Benefits:
Health, Dental and Vision Insurance Life Insurance and Short & Long-Term Disability Voluntary Life and Dependent Life Insurance Retirement Plan - Generous Profit Sharing along with 401(k) and Roth options.
PTO/Vacation/Holiday Pay Employee Assistance Program Physical and Mental Demands:
While performing the duties of this job, the employee is regularly required to do data entry, stand/walk, bend/stoop/crouch, kneel/push/bend, talk and/or hear.
Prolonged sitting throughout the workday to accomplish tasks, occasional travel may be required.
Lift and/or carry equipment weighing up to 25 pounds.
Corrected vision in the normal range.
Hearing within normal range.
Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
May work additional work hours to accomplish tasks.
The employee must occasionally drive from his or her home office to different branches.
The employee is expected to work in stressful work situations.
The physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Working Environment:
Work is performed in an indoor office environment.
The noise level in the work environment is moderate.
Travel to different locations in a variety of weather conditions.
The work characteristics described here are representative of those individual encounters while performing the essential functions of this position.
Disclaimer:
The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Unison Credit Union retains the discretion to add duties or change the duties of this position at any time.
Equal Opportunity Employer Job Type:
Full-time Pay:
$60,000.
00 - $70,000.
00 per year
Benefits:
401(k) matching Disability insurance Employee assistance program Health savings account Paid time off Referral program Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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